Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.


Custom orders cannot be returned.

To be eligible for a return, your item must be in the same condition as you received it, unworn or unused, with tags and in its original packaging. You will also need the receipt or proof of purchase.

To initiate a return or if you have any questions about returns, you can contact us at cmcstudio3d@gmail.com

Damage and problems
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so we can assess the problem and resolve it.

 

European Union 14-day reflection period
Without prejudice to the above, if the merchandise is shipped to the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification. As stated above, your item must be in the same condition as you received it, unworn or unused, with tags and in its original packaging. You will also need the receipt or proof of purchase.

 

Refunds
We will notify you once we have received and inspected your return and let you know whether the refund was approved or not. If approved, you will be automatically refunded to your original payment method within 10 business days. Please remember that it may take some time for your bank or credit card company to process and post the refund as well.
If it has been more than 15 business days since we approved your return, please contact us at cmcstudio3d@gmail.com